Easy Refund Policy
Overview
We want you to love your purchase from FUSIONDOT Perfumes, but if for any reason you’re not completely satisfied, we’re here to help.
Refund Eligibility:
You can request a refund within 05 days from the date of purchase.
· To qualify for a refund, the perfume must be unused and in its original, unopened packaging. We cannot accept returns on products that have been opened or used.
· Please provide your order number and proof of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Request a Refund:
Reach out to our customer service team at [email address] or via the contact form on our website.
· Once your return request is approved, you will receive instructions on how to send the product back. Shipping costs for returns are the responsibility of the customer, unless the product is defective or there was a mistake in the order.
Refund Process:
Once we receive the returned item, we will process your refund.
· The refund will be issued to your original payment method.
· It may take 5-7 business days for the refund to reflect in your account, depending on your bank or payment provider.
Non-Refundable Items:
Customized or personalized items.
Exchanges
If you wish to exchange your perfume for a different scent or size, please contact our customer service team to arrange the exchange.
